24 Jobs in Sunrise, FL
CBTS is Hiring a Technical Support Analyst Near Sunrise, FL
Job Details
- Knowledge of technical infrastructure and end user computing including networking, telecom, broadband, hardware, software and configuration.
- Strong understanding and knowledge of call center environments; applications, portals, telephony, testing.
- Enterprise and strategic thought process with the ability to plan, analyze, design, implement, and operate.
- Prefer demonstrated experience in resolving complex technical issues in a fact-based way that produces results quickly and maintains relationships
- Ability to build effective working relationships with the business (call center being a key), Technology, and vendor partner leaders
- Excellent verbal and written communication skills and negotiation skills
- Understanding of infrastructure platforms, services and technology processes
- Self-motivated and driven to identify and deliver appropriate solutions
- Strong knowledge of Microsoft Windows, Mac, Mac O/S, Windows Office Suite & Outlook
- Working knowledge of connectivity type tools (wireless, Cisco AnyConnect, Citrix)
Job Summary
Full Time
$64k-79k (estimate)
04/26/2024
06/25/2024
cbts.com
CINCINNATI, OH
1,000 - 3,000
1994
BRIAN A ROSS
$500M - $1B
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About CBTS
CBTS is a leading technology provider to more than 3,000 organizations in all industries, including dozens of Fortune 500 and Global 2000 companies. We provide consulting resources and cloud or on-premises technologies that deliver consistent IT performance, reduce costs, and increase operational efficiency. What differentiates CBTS is the agility, flexible delivery models, and client focus of a smaller company coupled with the ability to deliver the resources, scale, and capabilities required by large organizations. With over 800 certified engineers and locations across North America, Europe, ...
and Asia, CBTS offers outstanding expertise in transforming business operations. CBTS stays at the forefront of technology trends in order to offer best-of-breed solutions to our clients. We partner with all leading technology manufacturers across the broad IT landscape and offer customized solutions to achieve our clients measurable business outcomes. Clients leverage our flexible OpEX or CapEx delivery model to: Enable collaboration, workforce mobility, and omnichannel customer experience. Modernize E-Commerce platforms, web presence, and applications to digitally transform their businesses. Improve data protection and security strategies that address ongoing cyber threats and meet industry compliance requirements. Implement cloud strategies that improve business agility, speed to market, and reduce costs. Manage technology infrastructure and maintain 24x7x365 operational uptime. We serve as a trusted adviser and partner to a long list of clients in all industries, including: Healthcare organizations. Local, state and federal governments. K-12 and higher educational institutions. Financial firms. Manufacturers. Retailers and more. For more information, please visit our website at http://www.cbts.com.
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The job skills required for Technical Support Analyst include Networking, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Analyst positions, which can be used as a reference in future career path planning. As a Technical Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Analyst. You can explore the career advancement for a Technical Support Analyst below and select your interested title to get hiring information.
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